Group Delivery Director

Permanent employee, Full-time · Bucharest, Vienna, Espoo

Your mission
The Group Delivery Director is responsible for orchestrating complex, multi-location software delivery across Matrix42’s growing portfolio of products and solutions. Reporting directly to the CTO, this leader ensures that programs are delivered on time, within budget, and in alignment with the company’s strategic roadmap and quality standards.
 
Operating at a level comparable to a Director of Engineering, the Group Delivery Director focuses on coordinating teams, processes, and resources to successfully manage the transition from on-premises legacy products toward a cloud-native, multi-tenant SaaS environment. This includes integrating newly acquired teams and product lines following the firm’s recent M&A activity. A key aspect of the role is establishing robust Agile and DevOps practices, cultivating a culture of ownership and continuous improvement, and driving operational excellence across geographically dispersed teams.
 
KEY RESPONSIBILITIES

Delivery & Program Management
  • Oversee end-to-end delivery of complex software initiatives across multiple teams and geographies, ensuring alignment with the product roadmap.
  • Serve as the primary point of contact for program stakeholders, providing updates on status, risks, and issues.
  • Define delivery program objectives, scope, schedules, and milestones in collaboration with engineering, QA, and product management.
  • Develop and maintain project and portfolio plans, ensuring all key milestones are met on time and within budget.
  • Track program progress and performance, identifying and resolving roadblocks early.
 
Cross-Functional Coordination
  • Coordinate and line-manage a team of Delivery Managers, along with QA, Product Managers, and Engineering resources to ensure end-to-end program success.
  • Drive a culture of innovative, self-organizing, autonomous Agile/Scrum teams that adapt quickly to changing priorities.
  • Actively foster communication and collaboration across departments, promoting transparency and consistent reporting.
  • Collaborate with Sales and Customer Success teams to ensure smooth delivery of customer commitments and technical solutions.
  • Partner with Product Management to define and maintain technical product roadmaps that align with market demands and customer needs.
 
Cloud & Transformation Leadership
  • Support Matrix42's ongoing transformation from on-premise solutions to a cloud-native and microservices-based platform.
  • Oversee efforts to integrate newly acquired product lines or third-party solutions, ensuring technical compatibility and seamless onboarding into the Matrix42 ecosystem.
  • Contribute to optimizing DevOps workflows and CI/CD pipelines, advocating best practices and AI-driven enhancements.
 
Operational Excellence
  • Establish and enforce consistent methodologies, processes, and metrics for software delivery and governance.
  • Partner with senior technology leaders to address technical debt, modernize legacy systems, and ensure scalability for future growth.
  • Lead continuous improvements in code quality, platform stability, security, and cost-effectiveness.
  • Using data-driven approaches and metrics, this leader will establish KPIs and reporting frameworks to measure delivery effectiveness, team productivity, and engineering excellence across the organization.
 
Team Leadership & Coaching
  • Provide daily guidance, coaching, and mentoring to multi-country engineering and delivery teams.
  • Champion skills development and career progression for team members, fostering a culture of accountability and results-oriented performance.
  • Serve as a subject matter expert for program delivery, reviewing technical proposals and offering constructive feedback to teams.

Your profile
Matrix42’s future Group Delivery Director is a dynamic and hands-on software delivery leader who can navigate complex, multi-country organizations. They possess an analytical and structured approach, a passion for cloud technologies, and a demonstrated track record of transitioning from legacy systems to a microservices-based, cloud-native environment.

MUST HAVE:
  • 8–10 years of experience in software delivery (R&D, Engineering, DevOps), with at least 5–7 years in leadership roles.
  • Proven success coordinating large, multi-site teams—especially during M&A-driven integrations and operational harmonization.
  • Expertise in Agile/Scrum and DevOps practices, including CI/CD pipelines for cloud environments (Azure strongly preferred).
  • Demonstrated ability to restructure siloed product teams into truly agile, cross-functional squads and deliver at scale.
  • Experience dealing with heterogeneous technology landscapes: from on-prem legacy systems to hybrid and cloud-native applications.
  • Business Fluency in English
  • Bachelor's degree in Computer Sciences, Software Engineering or related fields
NICE TO HAVE:
  • Certain knowledge in either Romanian, German, Polish, or Finnish is considered a plus
  • Masters' degree is considered a plus
Why us?
Matrix42 provides innovative solutions for digital workspace management and was ranked the top vendor for Enterprise Service Management and Secure Unified Endpoint Management. The Matrix42 platform—used by more than 5,000 customers worldwide—automates mission-critical IT and business support processes, license and cloud expense management, as well as related enterprise workflows while delivering operational efficiencies and enhancing employee experiences.
 
The innovative Matrix42 Digital Workspace Management suite helps customers balance their business and IT needs. It alleviates the burden on IT, reduces costs, ensures the security of sensitive company data across all platforms, and guarantees compliance. Clients can manage all devices, applications, and services seamlessly through an integrated solution with consistent processes—whether in the cloud, on dedicated servers, or through a hybrid model.
 
Over the last few years, Matrix42 has experienced strong growth. Today, the company has offices in more than 10 countries and is rapidly moving its solutions to the cloud. Following a merger with the industry player Efecte in early 2024, the firm has broadened its global presence, added high-caliber talent, and expanded near-shoring capabilities in Central and Eastern Europe.
Our Benefits
We could mention the private medical subscription benefit, 25 days off and the flexible working hours. But to us, these are standard. Here are some of our standout benefits:

  • Work from Home Allowance: proportionally paid relating to home office days taken
  • Learning & Development: Up to 6 days off for personal or professional development.
  • Social Day: Dedicate a day to community service.
  • Flexible Benefits: Access to Benefit Online with a monthly budget for various perks like meal tickets, cultural vouchers, and more.
And many more... ask us about it!
Your contact person
Send us your application, including your salary requirements and earliest possible starting date, directly through our online portal via the "APPLY NOW" button. If you have any questions, please do not hesitate to contact Irina Neculae

We ask for your understanding that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system due to the currently valid EU data protection regulations.
About us
Our ambition is to be the European choice of Enterprise Service Management Software!
By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of over 600 professionals spread across Europe!

We deeply care about our people and the work we do. Our culture is built on our strong values, and customer success is our top priority. Start your personal development journey with us, no matter if it is about personal or professional growth, we want you to reach your full potential through personalized goals and a life that you love. 
We want to do the right things - and do them right!

Remote work is an essential part of everyday life, though we also deeply value the magic that happens when we all come together. Do you want to be part of building the European leader in service management software, and work in a culture that inspires you to grow? At Matrix42, you can!
Please fill out the application form and attach your resume incl. relevant documents such as study/work certificates and/or projects. Optionally, you can attach a motivational letter, too.
In case you experience any difficulties with your application, please send your application to career@matrix42.com.
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