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Service Management (ITSM) Consultant (m/f/d)

Permanent employee, Full-time · Stockholm
Your mission
We are now looking for self-driven Service Management (ITSM) Consultant to join our Swedish team!

The ideal candidate will have a proven track record of implementing IT Service Management solutions and a technical rather than process consultancy background. You will be responsible for delivering and configuring Efecte products-based Enterprise Service Management solutions for our Swedish customers. 

Your profile
  • Have good understanding of IT Service Management and ITIL 
  • Already have at least 2-3 years of experience in working with some IT Service Management software like Easit, Nilex, Wendia, Marval, Cherwell, BMC Footprints, ServiceNow, or similar 
  • Consider yourself as a technical person who enjoys solving technical challenges. Scripting skills (e.g. Python), knowledge of installing software on Linux and SQL are definitely an advantage 
  • Have strong negotiation and communication skills 
  • Consider yourself as a team player with solution-orientated and pro-active approach 
  • Be a native level Swedish speaker with ability to communicate fluently also in English 
Our Benefits
To support your well-being and growth, here are some of our benefits: 
  • Additional occupational pension via Länsförsäkringar (ITP1 model) 
  • Private Health Care Insurance via Länsförsäkringar to have quick access to comprehensive healthcare 
  • 30 days of vacation every year to relax and recharge 
  • A sports benefit of 2000 SEK/year to keep fit and have fun
  • Career framework to support your professional and personal growth
Our office is located in central Stockholm and remote work is an essential part of our everyday life, though we appreciate highly the magic that happens when we all come together so we work regularly also at the office.
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About us
Our ambition is to be the leading European provider of Enterprise Service Management Software!
By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of over 600 professionals spread across Europe!

We deeply care about our people and the work we do. Our culture is built on our strong values, and customer success is our top priority. Start your personal development journey with us, no matter if it is about personal or professional growth, we want you to reach your full potential through personalized goals and a life that you love. 
We want to do the right things - and do them right!

Remote work is an essential part of everyday life, though we also deeply value the magic that happens when we all come together. Do you want to be part of building the European leader in service management software, and work in a culture that inspires you to grow? At Matrix42, you can!
Apply for this job
Please fill out the application form and attach your resume incl. relevant documents such as study/work certificates and/or projects. Optionally, you can attach a motivational letter, too.
In case you experience any difficulties with your application, please send your application to career@matrix42.com.
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